Contact Us

We're here to help! If you have any questions about your order, our products, or anything else, don't hesitate to reach out.

Customer Support

Email: support@shopnovu.store

Response Time: We respond to all inquiries within 24–48 hours, Monday through Friday.

Order Issues

If you have a question about an existing order — including tracking, delays, or returns — please email us with your order number and we'll get back to you as quickly as possible.

Returns & Refunds

We offer a 30-day return policy on all items. Please visit our Return Policy page for full details, or email us directly at support@shopnovu.store.

Business Information

Brand: Novu
Website: shopnovu.store
Email: support@shopnovu.store